Privacy Policy for Caserta CoSy Home

1. Introduction

Caserta CoSy Home is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, book a stay, or visit our website.

2. Information We Collect

We collect various types of information to provide and improve our services to you, including:

  • Personal Information: Name, email address, phone number, home address, date of birth, and payment information.
  • Booking Information: Dates of stay, special requests, and preferences.
  • Website Usage Data: IP address, browser type, and information about your visit, including pages viewed and the time spent on our website.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Booking and Payment Processing: To manage and confirm your reservation, process payments, and provide customer support.
  • Communication: To contact you with information related to your stay, including booking confirmations, check-in details, and updates.
  • Personalization: To tailor our services to better meet your needs and preferences.
  • Legal Obligations: To comply with legal requirements, such as tax regulations and local laws.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and booking platforms.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Protection of Rights: To protect the rights, property, or safety of Caserta CoSy Home, our customers, or others.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and strict access controls.

6. Your Rights

You have the right to:

  • Access Your Information: Request a copy of the personal information we hold about you.
  • Correct Your Information: Request corrections to any inaccurate or incomplete information.
  • Delete Your Information: Request the deletion of your personal information, subject to legal requirements.
  • Object to Processing: Object to the processing of your personal information in certain circumstances.

To exercise these rights, please contact us at [your contact information].

7. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website and improve its functionality. You can control cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the new policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

Registration number: IT061022C1EIW6YRW4

This Privacy Policy is effective as of 01.08.2024.